Tag: business

Organic farming: values that won’t go out of fashion

Organic sales from Welsh farms are up, according to the Organic Centre Wales 2016 producer survey report published last month, even though the area of land certified as organic has fallen. This piece of good news reflects a 7% increase in UK retail market sales of organic food in 2016, according to the Soil Association’s Organic Market Report, which puts growth down to continuing enthusiasm for healthy lifestyles, ‘free from’ eating and knowing where food comes from.

But are consumer trends really a sound basis for a food production system that is all about the long-term care of soil and nature? Given the interdependence of food producers and the people they feed, it is vital to bring the two into the closest possible shared understanding of what it is all about. That means looking at our values, which was the topic of the Food Values project that we ran at Organic Centre Wales in 2015 in partnership with geographer Dr Sophie Wynne-Jones, now at Bangor University.

Part of our role at OCW was to build the organic market, working in partnership with farmers and businesses to develop and share messages which went out on leaflets, on social media, and even the backs of Cardiff buses. We put a lot of thought into this, working out what people were looking for, and how to give them reliable information that would help them choose. One thing we knew was that food scares like mad cow disease or the horsemeat scandal are good for organic sales, and we tended to take that as a starting point, even if it did feel opportunistic.

People obviously don’t like the idea that their food might be contaminated, and even without a major scandal like BSE, there is the ever-present problem of pesticides. The obvious tactic is to say that “organic food is free of pesticides” – except that it’s not true. Pesticide residues are everywhere on the planet by now, and more to the point, organic producers do use a few pesticides under certain conditions, just not very much.

This introduces an unwelcome shade of grey into the message. But it gets worse. Saying that organic food is relatively free from pesticide residues carries the implicit message that non-organic food might poison you, and quite apart from the negative advertising which so irritates conventional farmers, research from social psychology suggests that playing on people’s fear in this way might in the long term actually be detrimental to sales.

The thinking, summarized by Common Cause, an organization whose aim is to strengthen compassionate values in society, goes like this. We all hold a mixture of values, ranging from what might be described as the self-centred ones of security, status, wealth and power, to the altruistic ones of social justice, unity with nature and equality. However, we are social creatures who change our allegiances constantly according to what we are talking about or where we are, seesawing between these two tendencies with little awareness of how easily we change our minds.

Primed to think about our health, for instance, we temporarily forget about social justice and the environment. Telling people that organic food is safe, therefore, while it may help sales in the short term, also makes us that bit more selfish. We start to turn organic food into a mere consumer item, and a luxury one at that. This is not what the organic movement was supposed to be about. Lady Eve Balfour, when she wrote The Living Soil in the 1940s, was talking about a healthy society, based on healthy crops and livestock, reared from healthy soil. She was not thinking of a niche product for ABC1s living in the southeast.

The key shift might be to stop talking about consumers, and start seeing the public as citizens who want to make the right choices for future generations, because actually that is what makes us happier in the end. This is the argument behind the New Citizenship Project’s recent report on Food Citizenship. If we talk to people as if they cared about the animal welfare, the environment and the health of humanity in general, then they will tend to respond in kind, welcoming the opportunity to step out of their passive role and make a real contribution.

Instead of customers they will then become participants and even partners in the organic movement, as Community Supported Agriculture schemes have long demonstrated. This is an opportunity for the organic sector to shake off the elitist image it has acquired in the UK and to position itself as part of a progressive alliance for social change. Sustainable food production is a natural companion for global justice, equality and human rights, and the shared values behind these campaigns means that they reinforce each other’s messages.

How to talk about organic food

As a step in that direction, we produced a guide in 2015 called Communicating organic food values, a guide for producers, which is available on the OCW website. It explores the values that producers hold – for instance, benevolence, self-direction, achievement, security, tradition, recipra ploughed field on an organic farmocity, pleasure and broad-mindedness – and asks what these mean in the context of their work. Our message was that producers should sift out for themselves which are most important to them. They should then speak out confidently for what they believe in, facing honestly the tension between the idealism that has driven the organic movement and the need for businesses to make a profit.

Organic producers need not be at the mercy of food fashions powered by consumer anxiety, and maybe they shouldn’t exploit them either. They can instead help to shape the food system by engaging with their customers as fellow citizens, making it clear what they stand for: a farming system that builds the soil rather than depleting it, that coexists with nature, that provides meaningful work and is the basis for a fair and healthy society.

The OCW survey, which was commissioned by the Organic Research Centre, found strong interest from farmers in converting to organic production. With dwindling government support for organic farmers via the Glastir Organic scheme, and with no staff at OCW, the organic sector in Wales might appear to be at a low ebb. But the values that it stands for will not go out of fashion and that’s something that farmers, growers and the public can all get behind, organic or not.

Picture: organic farm on Anglesey by Rosie Boden

Business and well-being go together: a look at corporate food values

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This post originally appeared on the Food Grads website

Food businesses like to talk about their values. Many of them have obviously worked hard to identify the fundamental principles that underlie what they do, and to communicate this to their staff, customers and trading partners. And the clear message is always reassuring: we do the right thing at Megafood PLC because we really care, and so you can relax. We are good guys.

It’s great that any business examines its values. But it’s worth taking a closer look, because values are not always what they seem. A  body of social psychology research compiled by Common Cause has found a complex picture. One of their findings is that we all hold a wide range of values, many of which appear to contradict each other, such as power versus equality, or ambition versus humility.

This means that we are constantly balancing one against another – but it’s more like children on a seesaw than an acrobat on a tightrope. Sometimes we behave selfishly and sometimes we are generous. One minute we want to belong and the next we want to stand out from the crowd. Out shopping, we are seduced by novelty and back home we cherish tradition. It’s a story of polar opposites.

There are laboratory experiments to demonstrate how readily we change sides. Engage people in conversations about achievement and success, and they are less willing to do someone a favour. Talk to them about kindness and generosity, and they temporarily forget their concerns about getting ahead. And there are real life experiments too. Live in a country where health care is free at the point of delivery, and you get citizens who value interdependence and a sense of belonging. Weaken the welfare state and values of self-reliance and individualism start to flourish. Values are in endless flux, both shaping and responding to the world in which we find ourselves.

What does this have to do with food businesses? Unfortunately, many of them miss this dynamic quality and put out messages which are oversimplified or even contradictory. Take UK supermarket Sainsbury’s, for instance. They say: “Our values underpin our strategy – they make good business sense and give us real competitive advantage.”

A supermarket poster about values

Supermarkets: do they live up to their values?

Now, there is a real power in that statement. The way that food businesses talk about their values, backed up by heart-warming promotional videos, does indeed make them more attractive. But does it really make sense to say “our desire to be nice to everybody is going to knock the opposition out of business”? And what if sticking to your values means losing money, as it sometimes must?

The fact is that businesses do need to turn a profit, and so the corporate sector isn’t purely altruistic. None of us is – we all practise a healthy selfishness. So it is not a criticism of food businesses to point out the limits of their generosity. The problem is rather that they gloss over this when they claim that to be ethical and profitable are somehow the same thing. They may go together, and they may not. That is why it is so important to hold businesses accountable, and see how they put their values into practice.

Telling a bigger story about our values

The answer is to tell a bigger, richer story about the world. We need to honour the tension between making a profit and doing good, rather than pretending they are the same thing. It’s not that self-centred values are ‘bad’, and altruistic ones are ‘good’. It isn’t a choice between economic realism and fluffy idealism, either. It’s about holding both sides of the story, seeing how our way of flipping between them is a limitation of our minds rather than a fact about reality.

Ethical business means treating money wisely, using it to do good. It means thinking about money, but seeing beyond it. It’s challenging, because money has a way of taking us to places we do not want to go. We all live with that – individuals , businesses, community groups chasing funding, and governments. Whatever PR departments may say, there are no easy answers. There are only people who are willing to hold that tension, take risks and turn their minds towards the common good. Those people are to be found in government, in community groups, in schools and hospitals – and in food businesses. Business and well-being go together, because we need them to. It’s our only hope.

graphic poster

Joining the dots of the Welsh food system

This article originally appeared on the Food Ethics Council website

Food in Wales means many things. For some it is sheep on the mountains, shellfish in Cardigan Bay and black and white cows in the ‘milk fields’ of the southwest and the northeast. For others, it is free school breakfasts, a childhood obesity rate that is the highest in the UK with over 28% overweight or obese in the most deprived areas, and a population that doesn’t eat enough fruit and vegetables. Then again, it is an industry with an annual turnover of nearly £17 billion that employs a quarter of a million people, a money-earner that can never be outsourced. Or it is the growing number of food banks – 157 last year – which co-exists with the 300,000 tonnes of food waste thrown out by Welsh households in 2015, below average for the UK.

It is prestigious food festivals and high-end restaurants, and it is parents who don’t know how to cook a meal from scratch and children who have never seen a cow. It is back gardens, allotments and community gardens where many of us grow at least a few veg, and it is Welsh cakes and cawl, the remnants of our peasant food culture. And it is our connection with the natural world: the winter stubble and hedgerows that shelter nesting birds, the bees that pollinate our orchards, the grassland that puts carbon in the soil and keeps the climate cool.

When food is so much part of our lives, and has so many apparently unrelated aspects, how do we join the dots and make it work on all fronts – health, the economy, the environment, social justice, farming, climate and culture? It is an absolute necessity for our survival that we all work together on this, but so often the pressures of rapid change set one interest group against the other and the system fragments. Economic expansion may have an unacceptable environmental cost, affordable food means low pay for those who produce it, nutritionists don’t talk to farmers (much) and food education struggles for a place in an overcrowded school curriculum.

And it’s not just at the policy level that we are divided. As a society, we are increasingly isolated from each other, as the technologies that are supposed to connect us actually draw us apart: the car that means we can live far away from our jobs and families, the internet that gives us enough company not to bother with our neighbours down the road, the smartphones around the dinner table – and in many homes, no dinner table at all. Loneliness is epidemic, and in a culture where the economy is all-important, those who are not in good jobs – the young, the old, the underpaid, the sick, their carers – get left behind.

What’s needed is a national conversation, ideally over a meal, that emblem of togetherness. We need to step out of our professional and economic roles for a while and connect as human beings. We also need to move beyond the comfort of our own kind and seek out those who see things differently, not just because there are joyful discoveries to be made, but also because sometimes the very discomfort of such encounters wakes us up to new possibilities. That is the buzz that happens when a farmer goes into a school classroom, for instance, or a supermarket manager delivers surplus food to a Christmas dinner for homeless people, or a primary school teacher learns some gardening from a grandparent.

Rather than seeing the complexity and rival agendas of the food system as a problem, we could see them as a sign of unrealized potential. What new connections could we make? And what fresh enthusiasm might be released if we thought we could really make a difference and that it was worth trying? The more intractable a problem may appear, the greater the benefits that might result. Now is the time for creative thinking, for imagination, for play. Feeding the world is a job for the arts as much as the sciences.

This is the premise of a proposed new Food Network Wales. So far it is simply an idea and an invitation, linked to a Food Manifesto Wales that has been ticking over for a few years, gathering blog posts and followers. It aims to be a space where conversations can happen and new ideas emerge, as well as a conventional network that will make some new connections in the food system. It has only just begun and will only grow if it meets a need and attracts support; it is an act of faith. It does however have strong underpinning values, and it builds on some encouraging developments in Wales and beyond.

One of these is human rights, including the right to food enshrined in international law and placing obligations on government and business. Another is the Well-being of Future Generations Act (Wales) 2015 which requires public bodies to work with business and civil society on matters which affect the general population, and to extend this concern to generations yet to come. Our commitment is therefore to a food system which is fair, provides good food to all, enriches our lives, supports human connection and coexists with a thriving natural world. Just as importantly, when compromises inevitably have to be made, these should be on the basis of respect and dialogue. Sensitive issues should not be settled by a contest to see who can shout the loudest or buy the most advertising space.

Running alongside this, we need a step change in the way we think of ourselves, leaving behind the passive role of the consumer and the employee and claiming our agency as citizens, as the New Citizenship Project’s Food Citizenship report argues. It is not enough to excuse ourselves on the grounds of the power wielded by governments or multinational corporations, or the limitations of our job remits, or the unfairness of the ‘system’. We can all do something, however small, and that counts.  Citizens are to be found everywhere: in government, in community groups, in business. It is time we identified ourselves as such.

Could you be part of the new Network? Read more about it and complete our survey.

The power of food businesses to do good

One dark, damp evening just before Christmas, my partner and I turned up at a local supermarket. The Fresh Produce Manager, who was expecting us, proudly handed over thirteen crates of assorted produce and helped us stack them in our campervan. There were carrots, satsumas, potatoes, grapes, parsnips, Brussels sprouts, little pots of fresh herbs, lettuces, a melon or two and a LOT of beetroot. All appeared to be in perfect condition, but there was one thing wrong.  They had passed their Best Before date and would be thrown out unless we could use them quickly.

The next day we dropped the food off at various charities around town. Several crates, including the sprouts and satsumas, would find their way into a church Christmas dinner, and a hostel for homeless people took much of the rest. It was satisfying to think of the herbs going into stuffing, of the fruit sitting in a bowl to grace the hostel table, of the solid nutrition for people who perhaps didn’t always eat so well, and even of the cash that hard-pushed charities could save on their bills.

We were working a shift for a surplus food distribution group that sprang up recently in response to public outcry about food waste. According to FAO figures, roughly one third of all food grown is lost or wasted at some point between the farmer’s field and our stomachs. It is built into the way food is handled, from the outgrading of misshapen fruit and the Buy One Get One Free offers that encourage customers to buy more than they need, to the public expectation that shops will always be stocked with everything and the fact that for most of us food is cheap enough to waste.

Surplus food waste redistribution takes many forms. There are dedicated organizations such as FareShare, community fridges both literal and virtual, apps and surplus food cafes. Where I live, a group of volunteers pick up produce from two supermarkets which they pass on to a handful of charities. Once a month or so they use it for a community meal, bringing people together and raising money for local causes like the community garden.

There is no doubt that the exchange meets a need on both sides. Supermarkets hate the bad press that results from sending perfectly good food to landfill while demand for food banks is rising, and for charities and community groups it’s a nearly-free resource that can save money, generate goodwill and bring people together. But it’s worth a look at what going on under the surface.

THE SHIFT FROM CONSUMER TO CITIZEN

Talking to shop staff it’s clear how much they enjoy the chance to do something useful. After all, it’s their local community too. For every supermarket worker who sticks to their job description and accepts the routine waste of good food, another is thrilled to do a bit extra. As we accepted our random abundance of food from the supermarket worker that December evening, our shared good deed felt like a triumph of common sense over the system, and we celebrated.

What if that spirit of common humanity was allowed to direct our food system? The story of profits and shareholders is not the only one. It’s a noble calling to feed people, as food businesses do, and we are missing something if we assume that making money is what they are ‘really’ about.  As Henry Ford said, “A business that makes nothing but money is a poor business”.  We need to tell a bigger story.

In our local communities we know the power of relationship and generosity. We sense that it’s a stronger story in the end than the one about money. And that spirit lives just as strongly in the people who work in the food industry. Now is the time to name it, so that we unleash the power of business to do good: for our health, for our farming systems, for our communities.

It’s the shift from the consumer to the citizen. One is passive, the other is able and ready to help shape the world in which they live. In the UK the New Citizenship Project has been asking: Could a small shift in thinking – from Consumer to Citizen – make a big difference in our food system? Let’s see what we come up with.

 

On food businesses, innovation and values

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When you have finished making crisps out of a batch of potatoes in your factory, what do you do with the leftover peelings? You could feed them to pigs, which certainly turns a waste product into a resource, but how much more exciting to mash them up, extract the soluble fibre and use that to give texture to your muffins, enabling you to reduce their fat content. Healthy food and profits, all in one, brought to you by the Irish firm CyberColloids.

microscope and peppersThen there’s fructo-oligosaccharides, or FOS, which despite the offputting name occurs naturally in many vegetables, including leeks and Jerusalem artichokes. It’s a sugar polymer which is mildly sweet but indigestible to humans, therefore serving as both a sugar substitute and a dietary fibre, while also feeding certain beneficial bacteria in the gut such as Bifidobacterium. You can use it to make such things as high-fibre, low-sugar chocolate sauce, and even mix it with water and vitamins to make a palatable drink that helps towards your Five a Day. You can buy it from the Chinese firm Quantum Hi-Tech.

These were just two examples of food wizardry on show at last November’s Food and Drink Business Europe New Product Development and Innovation Summit in Birmingham, where stakeholders in the food and beverage manufacturing industry met to hear about such topics as reducing sugar in processed foods, identifying gaps in the chocolate biscuit market, and trends in loose leaf tea. Running alongside it was a Quality and Safety Summit where we learnt about things like the need to check your turmeric for contamination with lead chromate, and how best to train staff to follow hygiene procedures. With much mention of regulatory frameworks, horizon scanning and of course innovation, the impression was of an industry that is pulling out all the stops to get us the tastiest and healthiest diet possible.

It is always good to hear from people who are enthusiastic about what they do. These were scientists, engineers and managers who have found a way to put their gifts to work in service to something bigger than themselves, and their delight in their own mastery was infectious. It is a reminder of what the human brain can achieve in the right circumstances – in a team, with a lab, a factory, a market and finance. It demonstrates the power of business to innovate and bring about change, running ahead of government and shaping our day to day lives with its convenient supply of necessities and luxuries alike, raising our standard of living to heights our ancestors could not have imagined.

And yet, questions arise. What problem are these highly processed, highly packaged treats really solving – the need of the public for healthy food, or the need of the company to devise new products and make an income? Replacing sugar with healthy sweeteners, for instance, does nothing to cure us of our sweet tooth or help us resist all the other sugary temptations that will still come along. High fibre vitamin drinks may have their applications but why not eat an apple and drink a glass of water? The fact is that the food industry has supported and driven changes in our eating habits that haven’t always been good and the problems are piling up, from tooth decay and diabetes to food waste and excess packaging.

How can we  channel all that creative energy towards solving some of the urgent problems of the day – obesity, diet-related illness and the ills of agriculture – in a way that really gets to the root of the matter, rather than tinkering with the details? That is where values come in, as the guiding principles which shape our activity, the compass by which we set our intentions. Innovation by itself is not enough; as George Orwell put it, ‘Put a pacifist to work in a bomb-factory and in two months he will be devising a new type of bomb.’  There needs to be a moral compass and accountability.

It’s time to bring the innovative power of business into alignment with genuine human needs so that it helps to create a healthier society for everyone. That was the theme of my workshop in the afternoon, encouragingly entitled ‘Food Values: business and well-being go together’. Of course, there are plenty of examples of corporate food messing up. But it isn’t inevitable, and it’s time to start telling the story of how industry can help the world, and how money is only a means to an end. We need to talk about how people in business are doing good things, because they are the right thing to do. It’s not a simple story though, and I’ll say more about that next time.

Using surplus food to power community growth

This was originally published on the Food Manifesto Wales site

Next to the offer of plum crumble on the blackboard at the Fishguard Transition Café  in north Pembrokeshire is a helpful note: ‘may contain stones’. That remark sets the tone for our visit to this pioneering enterprise, where meticulous attention to detail and a warm human touch combine to form a community project with an imaginative contribution to a town’s food system.

three women in a cafe

Serving customers at the Fishguard Transition Cafe

Most of the food served at the Cafe, which offers a choice of home-cooked dishes in bright and tasteful surroundings, is supplied by local food businesses. It is surplus produce, mainly fruit, vegetables, bread and dairy, but also some meat and other items, from the no-man’s land between the much misunderstood ‘best before’ date, which marks the point at which the manufacturer estimates that it might start to lose its premium quality, and the ‘use by’ date, after which there are real dangers to health and it cannot legally be served.

Perishable food in this zone is perfectly fit to eat – certainly the plums were at the peak of perfection, aromatic and sharp – but it needs to be used fairly quickly, and what is a liability for a supermarket becomes an opportunity for the enterprising bargain-hunter or in this case the community project with the facilities to handle it. Tinned and packaged foods, meanwhile, can be kept for months and even years. The Fishguard Transition Cafe turns surplus food – around 850 kg a month of it – into nutritious meals while also providing a space for volunteers and community groups to come together, forming a lively hub for discussions.

It’s a simple concept but a complex operation. Food arrives daily and menus are planned around what’s available – the main dish when we visited was mushroom stroganoff, with roast beetroot – while some of it is frozen, preserved or pickled. Like the supermarkets which supply it, the cafe has its own waste stream, with excess food given away in the cafe, sent for composting or biodigestion, or diverted to animal feed. Record-keeping for the Cafe, as for any food business, is demanding. Besides weighing the daily food deliveries, a note is made of allergens, food that has been cooked but cannot be used immediately is labelled and frozen, and cleaning routines are checked off. It’s clear that managing the surplus food for a small town and its hinterland is no small task, but the very intricacy of it also allows for a scale of human involvement that brings opportunities.

The cafe obviously makes an important contribution to improving the diets of local people who cannot afford to cook such meals themselves, although as volunteer director Chris Samra says, the stigma of ‘food poverty’ sometimes deters people who might benefit most. However, it was actually set up to reduce carbon emissions by diverting food from landfill, to the tune of an estimated 21 tonnes of carbon savings per year. It gets its name from the Fishguard Transition Group who formed in 2008 from a group of citizens who identified with a wider movement to make the ‘transition’ to a low-carbon society.

They began by setting up allotments and running gardening courses, with the aim of helping more people to grow their own, together with other activities to engage the local community. In 2012 they hit upon the idea of a cafe running on surplus food, acquiring premises rent-free from the next door Coop supermarket. A plaque on the wall acknowledges donations of furnishings, equipment, labour and cash to the project, from a wide range of donors including several national chain stores, a youth club, a farm, a solicitor, a hotel and a range of voluntary and government agencies.

woman weighing carrots

Behind the scenes: weighing produce

Around about the same time, they embarked on the lengthy process of owning a wind turbine, raising loans from local residents. Generating an income from the wind is important, because the grants that helped the cafe get started are not such a renewable resource. Support by Environment Wales for a part-time project manager post, now in its fourth year, was key to getting the project started, and the Jobs Growth Wales scheme helped to get some young people onto the staff, which together with support from the group’s voluntary directors meant that they could run on volunteers to begin with.

The cafe has also been supported by the Wales Cooperative Centre, who funded a business plan, and it won the 2014 Sustainable Communities competition at the Hay Festival which provided a grant. Takings have grown and it is becoming more financially viable, but it still needs grants to cover some of its running and labour costs, including some part-time kitchen staff who provide continuity for the volunteers who assist with food preparation, record keeping and service at the counter.

The cafe is not just a means of turning surplus food into affordable meals. It is also a training facility, where volunteers, catering students and others with learning disabilities can acquire skills in a safe environment. It is a social hub where anyone can come for a healthy meal during the day from Tuesday to Friday, and at many out-of-hours events. It runs play sessions for families with young chidren, craft sessions for older children and adults, and drop-in sessions for Welsh learners. It also distributes food parcels on behalf of the Pembrokeshire food bank scheme PATCH, which means that some see it as a place ‘for poor people’, but it has always drawn in people from a wide cross-section of society, using food as a point of connection to drive social change.

The Fishguard Transition Cafe shows what can be done when food businesses, big and small, identify with their local area (in this case, within a 15-mile radius) and make common cause with community groups, so that surplus food builds social capital. There are other examples, like the Pay as You Feel cafe in Bethesda, Gwynedd,and the Real Junk Food cafe in Cardiff , each with a different take on the theme.

Wouldn’t it be great if every neighbourhood in Wales had one?