Tag: consumers

The power of food businesses to do good

One dark, damp evening just before Christmas, my partner and I turned up at a local supermarket. The Fresh Produce Manager, who was expecting us, proudly handed over thirteen crates of assorted produce and helped us stack them in our campervan. There were carrots, satsumas, potatoes, grapes, parsnips, Brussels sprouts, little pots of fresh herbs, lettuces, a melon or two and a LOT of beetroot. All appeared to be in perfect condition, but there was one thing wrong.  They had passed their Best Before date and would be thrown out unless we could use them quickly.

The next day we dropped the food off at various charities around town. Several crates, including the sprouts and satsumas, would find their way into a church Christmas dinner, and a hostel for homeless people took much of the rest. It was satisfying to think of the herbs going into stuffing, of the fruit sitting in a bowl to grace the hostel table, of the solid nutrition for people who perhaps didn’t always eat so well, and even of the cash that hard-pushed charities could save on their bills.

We were working a shift for a surplus food distribution group that sprang up recently in response to public outcry about food waste. According to FAO figures, roughly one third of all food grown is lost or wasted at some point between the farmer’s field and our stomachs. It is built into the way food is handled, from the outgrading of misshapen fruit and the Buy One Get One Free offers that encourage customers to buy more than they need, to the public expectation that shops will always be stocked with everything and the fact that for most of us food is cheap enough to waste.

Surplus food waste redistribution takes many forms. There are dedicated organizations such as FareShare, community fridges both literal and virtual, apps and surplus food cafes. Where I live, a group of volunteers pick up produce from two supermarkets which they pass on to a handful of charities. Once a month or so they use it for a community meal, bringing people together and raising money for local causes like the community garden.

There is no doubt that the exchange meets a need on both sides. Supermarkets hate the bad press that results from sending perfectly good food to landfill while demand for food banks is rising, and for charities and community groups it’s a nearly-free resource that can save money, generate goodwill and bring people together. But it’s worth a look at what going on under the surface.

THE SHIFT FROM CONSUMER TO CITIZEN

Talking to shop staff it’s clear how much they enjoy the chance to do something useful. After all, it’s their local community too. For every supermarket worker who sticks to their job description and accepts the routine waste of good food, another is thrilled to do a bit extra. As we accepted our random abundance of food from the supermarket worker that December evening, our shared good deed felt like a triumph of common sense over the system, and we celebrated.

What if that spirit of common humanity was allowed to direct our food system? The story of profits and shareholders is not the only one. It’s a noble calling to feed people, as food businesses do, and we are missing something if we assume that making money is what they are ‘really’ about.  As Henry Ford said, “A business that makes nothing but money is a poor business”.  We need to tell a bigger story.

In our local communities we know the power of relationship and generosity. We sense that it’s a stronger story in the end than the one about money. And that spirit lives just as strongly in the people who work in the food industry. Now is the time to name it, so that we unleash the power of business to do good: for our health, for our farming systems, for our communities.

It’s the shift from the consumer to the citizen. One is passive, the other is able and ready to help shape the world in which they live. In the UK the New Citizenship Project has been asking: Could a small shift in thinking – from Consumer to Citizen – make a big difference in our food system? Let’s see what we come up with.

 

Supermarkets and the fabric of society

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At the Welsh Government’s recent Food for the Future conference in Llandudno, the corporate sector was well represented, and rightly so, given the proportion of our food that reaches our plates via the superhighway that is the global food industry. So also was the health sector, there to express concerns about rocketing rates of obesity, diabetes and heart attacks. There was much talk therefore of the relationship between the food industry and the public, and I was struck by a remark made by Tim Rycroft of the Food and Drink Federation, the industry body which represents the UK food and drink sector, with members all the way from Tregroes Waffles to Tate and Lyle.

carrots poster

‘Our values make us different’ – but how different?

Food, he said, is part of the cultural fabric of our society, and this is particularly true in Wales, where people have a particularly soft spot for food produced in the part of the world they call home. That is certainly true. It’s what connects us as families and communities: just think of Sunday lunch, picnics at the beach, allotments, cafes and the workplace canteen. And the opposite of that: TV dinners, children who don’t know where milk comes from, adults who can’t boil an egg, junk food and worst of all, no food at all. Food connects us and expresses who we are as a society, and it links us to the natural world too.

So what is the supermarkets’ response to that? Both Tim Rycroft and Nick Canning of the supermarket chain Iceland had much to say about the quality and freshness of their food, the information that they give their customers about what’s in it, and the steps that the industry is taking to move away from special offers that steer us towards buying more than we need, or making unhealthy choices. They are taking confectionery away from the tills, reducing salt content, producing low-fat ready meals and labelling their products to tell us what’s in them. Many of them are also (though they didn’t say this, because the focusof the conference was on the health of the Welsh population above all) sourcing some of their produce ethically through various certification schemes such as Fairtrade, Freedom Foods and organic.

All this is good, and there is no doubt that corporate food is aware of its social responsibilities and taking some steps in the right direction. Still, I felt there was something missing, and I think the problem lay in the rhetoric of ‘the consumer’, and the uneasy relationship between the profit motive and the aim of feeding a healthy population. When the consumer – and in the mass, a local community – is the source of a supermarket’s profits, how much more lucrative to sell them what they want, rather than what’s good for them. In the strange world of the supermarket, where the lights are bright and the choice is vast, it’s easy to do that. Those flapjacks might be clearly labelled as being 30% sugar and 20% fat, but who cares, when they look so alluring?

I think if the food industry is really to serve the society of which it is part, it needs to engage with its ‘cultural fabric’ in a more genuine way, building it up rather than mining it. We all need to stand up as citizens, not producers and consumers, and see how supermarkets can be more a part of their local communities, rather than outposts of their head offices. There are plenty of examples of good practice already: supermarkets have been sponsoring school gardens, donating surplus food to charity, linking schools with farms, promoting local produce, funding community groups to grow food in their carparks, and hosting farmers markets.

What if instead of doing these things in a piecemeal way, with an eye to PR, supermarkets really committed to the job of rebuilding local food networks, and thereby strengthening local communities, and we held them to it? Let’s stop talking about us and them, and join together to transform our food system into one that really embodies our values of care, fairness and balance with nature, not just for ourselves now, but for future generations.