Supermarkets and the fabric of society

At the Welsh Government’s recent Food for the Future conference in Llandudno, the corporate sector was well represented, and rightly so, given the proportion of our food that reaches our plates via the superhighway that is the global food industry. So also was the health sector, there to express concerns about rocketing rates of obesity, diabetes and heart attacks. There was much talk therefore of the relationship between the food industry and the public, and I was struck by a remark made by Tim Rycroft of the Food and Drink Federation, the industry body which represents the UK food and drink sector, with members all the way from Tregroes Waffles to Tate and Lyle.

carrots poster

‘Our values make us different’ – but how different?

Food, he said, is part of the cultural fabric of our society, and this is particularly true in Wales, where people have a particularly soft spot for food produced in the part of the world they call home. That is certainly true. It’s what connects us as families and communities: just think of Sunday lunch, picnics at the beach, allotments, cafes and the workplace canteen. And the opposite of that: TV dinners, children who don’t know where milk comes from, adults who can’t boil an egg, junk food and worst of all, no food at all. Food connects us and expresses who we are as a society, and it links us to the natural world too.

So what is the supermarkets’ response to that? Both Tim Rycroft and Nick Canning of the supermarket chain Iceland had much to say about the quality and freshness of their food, the information that they give their customers about what’s in it, and the steps that the industry is taking to move away from special offers that steer us towards buying more than we need, or making unhealthy choices. They are taking confectionery away from the tills, reducing salt content, producing low-fat ready meals and labelling their products to tell us what’s in them. Many of them are also (though they didn’t say this, because the focusof the conference was on the health of the Welsh population above all) sourcing some of their produce ethically through various certification schemes such as Fairtrade, Freedom Foods and organic.

All this is good, and there is no doubt that corporate food is aware of its social responsibilities and taking some steps in the right direction. Still, I felt there was something missing, and I think the problem lay in the rhetoric of ‘the consumer’, and the uneasy relationship between the profit motive and the aim of feeding a healthy population. When the consumer – and in the mass, a local community – is the source of a supermarket’s profits, how much more lucrative to sell them what they want, rather than what’s good for them. In the strange world of the supermarket, where the lights are bright and the choice is vast, it’s easy to do that. Those flapjacks might be clearly labelled as being 30% sugar and 20% fat, but who cares, when they look so alluring?

I think if the food industry is really to serve the society of which it is part, it needs to engage with its ‘cultural fabric’ in a more genuine way, building it up rather than mining it. We all need to stand up as citizens, not producers and consumers, and see how supermarkets can be more a part of their local communities, rather than outposts of their head offices. There are plenty of examples of good practice already: supermarkets have been sponsoring school gardens, donating surplus food to charity, linking schools with farms, promoting local produce, funding community groups to grow food in their carparks, and hosting farmers markets.

What if instead of doing these things in a piecemeal way, with an eye to PR, supermarkets really committed to the job of rebuilding local food networks, and thereby strengthening local communities, and we held them to it? Let’s stop talking about us and them, and join together to transform our food system into one that really embodies our values of care, fairness and balance with nature, not just for ourselves now, but for future generations.

Listening for a change

When we started the Food Values project it was because after many years of putting on educational events of one sort or another, all designed to increase public understanding of food and farming, it felt like time to stop and question what we were doing. What were we trying to tell people? What did they want to learn? What attitudes do people bring with them to a food festival, a farm visit, a community meal? It seemed like there were some fundamental questions that hadn’t been asked.

Thus at our recent food events, which have included serving soup to the public in inner city Cardiff, sitting schoolchildren and pensioners down to lunch together in north Wales and getting students and staff at Aberystwyth to discuss responsible food sourcing and reducing food waste, we’ve been concentrating on listening to the participants, trying to find out what they really think and care about.

We have gathered plenty of material in the form of sound recordings, video clips, post-it notes, pictures and our own observations. What I hadn’t expected though is how much the task of gathering data would transform my own experience of food education. Accustomed as I am to addressing groups of schoolchildren, engaging visitors at our stands in public events, leading farm visits and so on, I am good at telling people stuff, but less good at listening. After all, if you stop talking, you will lose your audience, won’t you? And what they really want is information, isn’t it?

Once the voice recorder is placed in the middle of a group of children, it’s a sign both to them and to me that what they are going to say matters. I’m after the thoughtful quote, the couple of coherent sentences that will say it all, and for that the recipe seems to be an attentive silence. Given the right sort of listening, children will dig deep inside themselves and try to express what food is about for them: growing up big and strong, enjoying treats with their friends, making sure that banana growers earn a fair wage, caring for animals and wildlife.

Adults too have plenty to say. I’ve met a Sudanese woman talking about breaking the Ramadan fast with soup, a student explaining how she would like to make compost but didn’t know where to start, a retired school cook remembering the joys of catering for the masses in school and then rustling up meals for farmworkers at home, a food bank volunteer describing how she likes to get out of the house and be involved with the local community, a homeless man asking for fruit to take away.

And I’ve been surprised to find how rewarding it is. When we listen to people properly, we enter their worlds and we find out a lot about how they live and what matters to them. Food is a subject which touches many areas of life, so a food conversation can end up being about family, religion, sport, homelessness, holidays, health – just about anything.

How does this help us design transformational food education events? That is something that is still emerging from the project but it does seem that listening to people talk about what they care about makes for a better connection than telling what we want them to know.